This Privacy Policy explains how IPCP Global, the Institute of Professional Counseling and Psychotherapy, collects, uses and protects personal data when you use ipcpglobal.org, enquire about a course, enrol, study, or pay for a course.
Who we are
IPCP Global provides professional online training in counselling and psychotherapy. Our website address is: https://ipcpglobal.org.
What student data we collect
Enrolment and student account data: when you create an account and enrol on a course, we collect your name, email address, username, and the details of your enrolments, including lesson progress, quiz results, assignment submissions, and certificates issued.
Contact and admissions enquiries: when you contact us, we collect your name, email address, and the contents of your message, so that we can reply and help with your enquiry.
Payment data: payments are processed by PayPal and Stripe. We do not store full card numbers on this website. Card details are handled by the payment provider under its own privacy policy.
Technical data: when you visit the website, we may collect your IP address, browser and device information, and the pages you visit, to keep the site secure and working correctly.
How we use your data
We use your personal data to provide and manage your courses, track your progress and issue certificates, respond to your enquiries, process payments, keep student accounts secure, improve the website and courses, and meet our legal obligations.
Cookies
We use cookies that are needed for the website to work, such as keeping you signed in and remembering your course progress. If you visit our login page, a temporary cookie checks whether your browser accepts cookies. When you log in, cookies save your login information and screen preferences. You can control cookies in your browser settings, but some features, including staying signed in, may not work without them.
Who we share your data with
We do not sell your personal data. Data is shared only where it is needed to run the service: with PayPal and Stripe to process payments, with the hosting and learning platform services that operate this website, and where required by law. If you request a password reset, your IP address will be included in the reset email.
Embedded content from other websites
Pages on this site may include embedded content, such as videos. Embedded content behaves as if you had visited the other website, and it may collect data about you and use cookies under that website’s own policy.
Data security
We take reasonable technical and organisational measures to protect personal data. No online system is completely secure, so please keep your login details private and let us know promptly if you believe your account has been misused.
How long we retain your data
Student account and enrolment records are kept while you study and afterwards for as long as needed to confirm enrolments and certificates. Enquiry messages are kept for as long as needed to respond to them. You may ask us to review or erase your data as described below.
What rights you have over your data
If you have an account on this site, you can request an exported file of the personal data we hold about you, ask us to correct it, or ask us to erase it, subject to records we must keep for enrolments, certificates, and legal reasons. To make a request, please contact us through the Contact page.
Changes and contact
IPCP Global may update this policy from time to time. The version published on this page applies. If you have a question about this policy or about your personal data, please contact us through the Contact page.